You can use this form to cancel an order, but you do not have to: any clear statement that you are cancelling is enough.
Copy the text below into a letter or a message through our contact page, or tell us the same details by phone.
To: DEFINZA, 12-13, Whitchurch Parade, Whitchurch Ln, Edgware, HA8 6LR, United Kingdom. Telephone +44 7723 145225.
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]:
Ordered on [*] / received on [*]:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is sent on paper):
Date:
[*] Delete as appropriate.
This is the model cancellation form set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See Returns and refunds for how returns work.